Simply put, if you're not happy with any of your merchandise, we will be happy to exchange, substitute, or issue a refund for merchandise returned in original condition within 30 days. HOW TO ORDERPlease note if you place your order by more than onemeans, you may receive and be billed for two orders. PHONE: 888-839-9886 Being a small operation, we may not always be available to answer your phone calls as often as we'd like to... (we might be down mucking the stall, out shipping a package, or running errands...), but if you leave a clear and concise message every effort will be made to return your call as soon as possible. You stand a better chance of reaching us Monday though Friday 9 am to 6 pm, but you may leave a message anytime you'd like. During Show season we are often away at Horseshows but we will inform you as to where on our answering machine. Maybe we'll be at a show near you! FAX: 978-386-7149 Complete our simple order form, including color and sizes, and please include your phone number so we can contact you if we have any questions concerning your order. Also, expect an order confirmation by return fax. Complete our simple order form, including color and sizes, and please include your phone number, so we can call you if we have any questions about your order. Also please note that personal checks (U.S. funds only) take up to ten business days for processing. A money order or credit card will assure our normal speedy delivery. Sorry, no starter checks or COD. INTERNET SHOPPING Definitely the easiest way to go. You can depend upon secure ordering and discover special online outlet specials and sales. We'll confirm your online order via email. SECURE ONLINE ORDERINGYou can depend upon the security of SSLwhen ordering from Polly Paintbrush!
SHIPPING INFOWe ship via UPS or US Priority Mail.Please allow two to three weeks for delivery of available items. Express shipping is also available. Please add $25 for overnight shipping and $20 for two day delivery. Contact us directly for pricing on oversized items.
RETURNSIf you are not satisfied with any of your merchandise,we will be happy to exchange, substitute, or issue a refund for merchandise returned in original condition within 30 days. Please contact us for further information.
|
|||||||||||||||||||||||||||||||||||||||||
|
to our E-mail Update List, so that we can notify you when we have specials and promotions. |